The Financial Empowerment and Problem Solving (FEPS) program provides financial education, advocacy and problem-
Completion of income tax returns
Applying for government benefits
Solving financial problems and questions related to letters received from CRA
Changes to child tax benefits
Accessing bank services
Managing debt, credits and liens
Accessing social assistance and other income benefits
Managing personal resources
Accessing savings and asset building opportunities
Protection from financial fraud and abuse
Our FEPS program is comprised of these activities:
Help with resolving Canada Revenue Agency related problems such as, audit letters, review letters, requests for tax documentation, etc.
Resolution of debt and credit issues.
Education about the importance of banking services. We encourage clients to open their own bank account to set up direct deposit of their benefit payments to avoid the use of cheque cashing and pay-
Personal budgeting to enhance knowledge in how to effectively manage the money they have. In a budgeting appointment, we work with the client to list their incomes and expenses, find areas to improve and finally save money to put away for future needs.
We provide workshops with the goal of increasing participants’ financial knowledge covering the importance of filing taxes, budgeting, banking and credit. In the last two years, we’ve delivered more than 20 financial literacy workshops across the GTA.